NCDS 2.97

The views expressed in our publications are the views of NCDS and do not necessarily reflect those of the Ministry of Training, Colleges and Universities.

This Employment Ontario project, program, or service is funded by the Ontario government.

● We provide service at our office in Emo (located inside Rejuvenate Fitness Club on Front Street) every Tuesday from 9:30 am - 4:00 pm

● We will provide fast, friendly, professional-quality service.

● We will listen and respond courteously to our customers and respect their wishes in a two-way relationship built upon trust.

● There will be a staff member available to assist customers at all times during regular business hours.

● Our goal is to answer the telephone by the 4th ring during business hours. If for some reason staff are unable to take your call, an answering machine will be available to leave a message 24 hours a day.

● Telephone calls will be returned within 24 hours. If a message is left for someone who is away, another staff member will return the call.

● Case Managers will see people immediately (if possible). Alternatively, an appointment at a mutually convenient time will be arranged.

● Job orders from employers will be posted in the same day we receive them.