HOTEL POLICY
Check-in time: 14:00
Check-out time: 12:00
Guarantee: Credit Cards are used to guarantee reservations. If not cancelled within cancellation period or the guest did not show up, a charge of one night plus service charge and tax will apply. Advance purchased reservations are charged at the time of confirmation and are non-refundable (full stay), non-cancellable and non-changeable.
Deposit: Guest will be required to pay room deposit covering the entire stay as well as incidental deposit of US$50 per day to cover miscellaneous expense. Any unexpended amount will be refunded at check-out.
Payment Types: Credit card accepted at the hotel: American Express, Diners Club, JCB International, MasterCard, Visa
Transportation: To guarantee safety, the hotel recommends its own hotel transfers to and from the airport (additional charge US $50++ for Sedan and 60++ for Minivan per way will apply).
City Shuttle Service: Hotel Nikko Saigon offers complimentary shuttle van with 6 trips daily providing guests drop off service to main city landmarks: Ben Thanh Market, Opera House, Notre Dame Cathedral and Reunification Palace. Schedule are available at our Concierge Desk and reservation must be made in advance.
Additional Details: Local laws may restrict unmarried guests from sharing rooms. Guests are responsible for providing proof of marriage, if requested by the hotel. Under Vietnamese law, a guest who is not a Vietnamese citizen cannot share a room with a Vietnamese citizen without proof of marriage to each other. Otherwise, a second room must be booked in advance.
Extra-person charges may apply and vary depending on hotel policy. Connecting/adjoining rooms may be available, subject to availability. Guests can request connecting/adjoining rooms by contacting the property directly, using the contact information on the booking confirmation. No pets and no service animals are allowed at the hotel.
Request: Special requests are subject to availability upon check-in. Special requests cannot be guaranteed.