Havaş 3.94

Havaş Genel Müdürlüğü, (TAV Yönetim Binası) Atatürk Havalimanı Dış Hatlar Terminali A Kapısı-VIP yanı
Yesilkoy,
Turkey

About Havaş

Contact Details & Working Hours

Details

Havaş was founded under the ownership of Turkish Airlines Inc., with the name of Usaş A.Ş. on April 8th, 1958. However, the services of Usaş date back to 1933, where the company had only provided ground handling services to Turkish Airlines (formerly called State Airlines) by then. Providing service until 1958 under the roof of Turkish Airlines, Havaş was restructured as Usaş to provide catering and ground handling services to foreign airlines as well. In 1987, catering and ground handling services provided under Usaş A.Ş. were separated, where Havaş (Havaalanları Yer Hizmetleri A.Ş.) was established to provide ground handling services and catering services were continued to be provided under Usaş. Havaş is the first company in Turkey to provide ground handling services in Turkey which still continues its operations today.

Regarding the privatization period;

In April 1995, Ciner Group acquired all shares of Havaş,
In March 1998, Swissport purchased 40% of the shares of Havaş,
In May 2005, TAV Airports Holding took over Ciner Group’s 60% stake,
In July 2005, Ciner Group acquired 40% stake of Swissport,
In November 2007, TAV Airports Holding bought all shares of Ciner Group and became 100% owner of Havaş.
After 35% of the shares were sold to HSBC Investment Bank Holdings PLC and İş Private Equity Investment Trust on March 24th, 2010, the new partnership structure was reshaped as İş Private and HSBC Principal Investments with the leading partnership of TAV Airports Holding.
In October 3rd, 2012, TAV Airports Holding repurchased 100% of Havaş’s shares and became the sole owner of the company. Havaş has always been ambitious in ground handling services and is committed to maintain its presence in this sector as a world class ground handling service provider with its service quality, equipment and technological infrastructure.

Havaş renders ground handling services at 26 airports in Turkey including Istanbul, Ankara, Izmir, Adana, Antalya, Bodrum, Dalaman, Gaziantep, Gazipaşa-Alanya, Trabzon, Kayseri, Kastamonu, Konya, Şanlıurfa, Şırnak, Sivas, Adıyaman, Muş, Elazığ, Batman, Nevşehir, Sinop, Merzifon, Ağrı, Kütahya, Ordu-Giresun and at Riga Airport in Latvia, Madinah Airport in Saudi Arabia. Havaş also provides warehouse services for import and export cargo at Istanbul Atatürk Airport, Ankara Esenboğa Airport and Izmir Adnan Menderes Airport, to provide better, higher quality and faster services.

Havaş has been organized to meet all ground handling requirements of an airline company at an airport by providing Passenger Services, Ramp Services, Cargo and Mail Services, Flight Operations/Load Control and Communication Services, Representation and Supervision Services as described under Ground Handling Services Agreement of IATA (International Air Transport Association). Today, Havaş holds a portfolio of more than 200 distinguished airline companies whose names are associated with quality all across the world. Focusing on to improve its service quality and customer satisfaction continuously, Havaş carries out its operations with the awareness of its position as a responsible and important service provider to airline companies at respective airports. Furthermore, Havaş organizes itself to transfer the service mentality and commercial policies of these airline companies and provides training to its personnel accordingly.

Havaş also provides passenger transport services between airports and city centers by luxury shuttles in Ankara, Izmir, Antalya, Adana, Bodrum, Dalaman, Elazığ, Gaziantep, Gazipaşa-Alanya, Hatay, Hopa, Kayseri, Konya, Malatya, Ordu-Giresun, Trabzon, Samsun, Sivas and Şanlıurfa airports.

Being a member of Airport Services Association (ASA) and IATA Ground Handling Council (IGHC), Havaş’s Quality Management System, based on the principles of “effective and efficient service”, was certified in 2000 by the internationally accredited, British Standards Institution (BSI). After receiving the certifications of OHSAS 18001 Occupational Health and Safety Management System, ISO 14001 Environmental Management System, ISO 9001-2008 Quality Management System and ISO 10002:2004 Customer Satisfaction and Complaints Management System, Havaş designed and started to implement corporate sustainability strategies with continuously improving processes. These efforts were awarded by the Directorate General of Civil Aviation (SHGM) with “Green Company” title at 7 of the airports it operates, namely Bodrum, Dalaman, Antalya, Izmir and Adana, Istanbul Atatürk, Ankara Esenboğa airports. Havaş has also been certified as “Obstacle-Free Airport Corporation” certificate at 16 stations, which are at Istanbul, Ankara, Izmir, Adana, Antalya, Dalaman, Kütahya, Sivas, Nevşehir, Gazipaşa-Alanya, Konya, Gaziantep ,Kayseri, Trabzon, Elazığ and Bodrum airports.