Tele Source Communication 3.99

Tele Source Communication believes in being a customer-eccentric and people-oriented service company dedicated to providing true customer satisfaction with personalized care. This not only helps us create long lasting partnerships, but also develop a level of satisfaction for our customers offshore and outsourcing needs. The essential solutions of our business policy are based upon universally accepted ethics and moral values enabling us to offer real value, leading edge technology solutions with quality, enhanced efficiency and sustained credibility.

With these values as our guiding principles, we work hard to provide comprehensive turnkey solutions that make businesses more customer-eccentric and available 24x7. The same principles, combined with our organic business development model, help us deliver affordable business and technology solutions for our customers Business Process Outsourcing needs.

Tele Source is a call center, ITeS, Software Development organization.

Tele Source provides comprehensive turnkey solutions that make businesses more customer- eccentric and available 24 x7. We are able to integrate our infrastructure with a wide variety of systems at the client's end so that there is a seamless exchange of data and reports.

According to our customers' requirements, we prepare feasibility studies, design and deploy the ideal configuration of hardware, software and HR solutions. Additionally, we ensure integration with your existing systems (wherever feasible). Dedicated product and campaign specific training is conducted before commencing sessions. With leading edge technology, professional HR and our continued emphasis on high standards and values, we are a winning team.

Tele Source has managed to boost the business up to a level which is often commended by our clients. At Tele Source, business ethics and emphasis on moral values are essential ingredients of our business policy.


Tele Source is fully positioned to be your full-time, peak-time, or after-hours call center. Our dependable 24-hour Call Center solutions have the capability and capacity to increase sales, enhance customer loyalty, and reduce costs for small, mid-size, and enterprise-level companies.

Our proven, successful Call Center methodology begins by gaining a clear and concise understanding of your business protocols and objectives for your inbound calls. From there we’ll develop scripts and design architecture that enables agents to intelligently drive conversations to meet those objectives.

24/7 Inbound/Outbound Services:

• Customer Support
• Lead Generation
• Lead Qualifying
• Order Taking
• Inbound and Outbound Surveys
• Appointment Scheduling/Setting
• Database Management/Creation
• Web Development and Design
• Providing Cost Effective VoIP Incentives/Premium Solutions
• Benefit Package Solutions

Call Center Reporting enables you to more proactively manage your business. Our reports provide you with call trends, source code data and conversion rates. We believe in Proactive account management. As an Tele Source client, you are assigned an Account Manager whose primary responsibility is to proactively manage the account which includes listening to and scoring calls. This information is used to access individual team member performance and analyze other areas that may need attention, such as, script revisions or other design modifications.

We are an established and renowned Call Center located in Karachi, Pakistan with 50 seats at current location in each shift which are fully geared to handle large projects with full confidence. We have built-in redundancies and have planned DR; we aim to offer near zero down time to our clients. Quality, honesty and ethics are our core competences.