FELICITY's Skin Care and Spa 3.17

Felicity’s Skin Care and Spa: Your One Stop Beauty Shop

Felicity’s Skin Care and Spa is pleased to offer you a friendly atmosphere in which you can comfortably enjoy all of your favorite beauty services: dermatological, facial, laser, slimming, whitening, massage therapy, salon/ hair care treatment or nail care—name it and Felicity’s has it.

Client’s Satisfaction

For the past six (6) years, Felicity’s lives up to its promise of providing quality service to its ever growing clientele. Armed with expert service by professionals, proper hygiene, and reasonable prices, Felicity’s is able to compete with other beauty and skin care establishments in Makati. This is by making sure that all their clients leave their clinic happy and satisfied.

Expert service

The expertise of the dermatologists and skilled aestheticians take the spot light on Felicity’s skin clinic. Experienced Hair Stylists and licensed Massage Therapists give pride to its Salon and Spa services. The Management make sure that they only hire staff with a minimum of 5 years experience. But then, these qualified personnel must be willing to undergo series of trainings under the supervision of the owner, management, doctors, and suppliers of the treatments; thus making sure that Felicity’s customers get no less than expert service.

What jack-of-all-trades?

To maintain professionalism and quality of the service, Felicity’s staff is required to specialize in a particular service. Unlike in other clinics, Felicity’s refuses to make their personnel jack-off-all-trades. Aestheticians who do facials are confined to that service. The same is true for those who do Hairstyling and Salon Treatments. Plus, the massage therapists are all licensed and accredited.

Proper hygiene

From the spotless walls to the disposable hand-washed towels, white sheets, and surgical gloves and masks, everything screams proper hygiene. There is no room for dirt or contamination in the clinic. Towels are used by only one customer and disposed off. The sheets are changed after every session. Aestheticians and doctors always wear surgical gloves and masks. Even a stray hair will not go unnoticed. For them, cleanliness and sanitation is a code that is not to be broken.

Get your money’s worth

Felicity’s Management believes that small businesses like them survive on referral, word of mouth. So they make sure that their services are not just of reasonable prices but of high quality; making their clients feel that they are getting their money’s worth in their every visit. In this case, referrals from regular clients come on a daily basis; which made Felicity’s survived the stiff competition in the beauty industry of Makati.

Don’t sell your services cheap

Although the services are affordable at mid-range prices, Felicity’s draws the line to selling their services cheap. The Management reminds the customer to pay a little price to see good results. All the products used in the clinic including the salon are branded and of good quality. A lot of them are imported. This is to make sure that the results will last longer. The clinic’s signature Luxurious Facial uses stem cell. The best seller Queen Scrub uses Italy-made sugar scrub and body polish. The in-house dermatologists also make their own formulations to suit the particular needs of clients.

Trends in Beauty Services

The clinic is up-to-date with the trends in the beauty and wellness industry. The team makes it a point to attend conventions and conferences to bring the latest technology and processes to their patrons. They even partner with posh hotels in the Makati area. The owners of such are their local customers as well. So when it comes to credentials, Felicity’s does not fall short of remarkable.

Tailor fit to your needs

Every procedure is explained to the client before it’s done. Each client goes through consultation first, too. So the Management’s tip to the customers is: know the result that you want to achieve. Beauty and skin care works on a case-to-case basis. What worked for your friend may not necessarily be what you need.

“We advise the patients according to what they need. If the service is not applicable to them, it will not be done”, they quote.

After assessment, the dermatologist or manager suggests the proper treatment. The latter will also be adjusted to fit the tiniest detail to guarantee customer satisfaction. But it does not end there. Felicity’s renders post-treatment care as well. Customers get briefed on what to expect right after and what should be done.

This is how the clinic takes care of its ever-growing clientele.

“They have to be happy and at home here; we create a happy environment for our clients. But we also make sure that we give them their much needed privacy in their every visit” the Management emphasized.

And in certain cases, the clinic is also generous when it comes to referrals. Even if the client does not avail of any service, the doctors still explain his/her condition and what needs to be done, then corresponding referrals are done. Honesty to their clients is an important factor for Felicity’s.

Felicity’s best

Look younger with the clinic’s latest choices for Anti-Aging treatments. It uses the latest techniques to keep the skin young, healthy, and glowing. But with the trend going organic, a lot of clients are making the shift to the Oxygen Peptide Facial. The results are also more visible and there is less downtime. In just one session, you can already see your skin clearing up. Contour and shape your body with its Non-Surgical Slimming Treatment. Go bare, with their painless laser hair removal. Bid those sore muscles goodbye with the clinic’s best seller Combi Massage (foot and body) with RF therapy. All these beauty services in this One Stop Beauty Shop.

Loyalty rewards

Client loyalty is key for Felicity’s. Thus, establishing credibility and customer trust is something they don’t take to chances. Aside from consistency in high quality service, Felicity’s also keeps it interesting for their patrons through promos, packages, and loyalty rewards. True to its non-conforming nature which seeks to deviate from the usual and ordinary, the clinic does not offer seasonal promos for special occasions. Instead, it offers ongoing promos. And by the way, all of these are transferrable.

5+1 or 10+3

Avail of 5 clinic services and get one free! Or take it a step further and get 10 services then receive 3 more services on the house. There are tons of services to choose from—dermatological facial, slimming, laser, salon and spa —the choice is yours.

Loyalty cards

Every visit counts. Each service gets you a stamp on your loyalty card. Fill in all the slots and be prepared to get your reward.

Get that glow

Beauty and skin care is not something to gamble on. It is best left to the experts. But that does not mean that busting your pockets is the only way to go. With Felicity’s, you get the perfect combination of prices that are within your means, and the service of your dreams.

- Courtesy of Skin Health magazine