BIOS Computer Shope 2.45

• Quick response: PC Repair will provide same day and after hours service.

• A flat rate policy: This undermines the competition, who charge by the hour. The pricing has been set to reflect the average amount of time it takes to perform the task. With this strategy we can undercut most competitors and gain local market power.

• On-site and pick-up/drop-off services: This will minimize the time and effort a customer needs to put into dealing with his computer problem.

• Suprisingly, our small size is an advantage: customers will recognize me (and future employees), and will know they will get the same great service every time they call.