Anakage is redefining Application Training and Support
Anakage's unique "In-App" layer reduces the service desk burden and physical classroom based training formats by engaging users inside live application for self-training and self-service using automation along with visual instructions inside live application. This mechanism reduces the overall expenditure spent on corporate training and application user support, thus reducing downstream losses of user support and application errors owing lack of product knowledge.
Anakage addresses the entire product usage lifecycle from both training and self-service sides. Once the users train using the powerful desktop based training and certification tool with reporting at task level, the process assist functionality either online or desktop assists users on application navigation.