HKT Teleservices International Limited 3.81

HKT Teleservices is a premier business process outsourcing (BPO) provider skilled in all facets of voice and non-voice customer service, technical support, sales, customer retention and related services. We operate a global network of 24-hour, multi-channel contact management centers via hubs in the U.S., mainland China, Hong Kong, the Philippines, and Panama.

We provide multi-lingual solutions in English, Spanish, Mandarin, Cantonese, and many other Asian languages. Your business is our language…and we have the multilingual capabilities to help you speak with over half of the world’s population.

It is our vision to be the leading customer management service provider delivering innovative customized solutions to multinational clients.

Our flexible business model is designed to meet client requirements and maximize opportunities from every contact. Managing over 35 million customer and prospect contacts annually in 15 different languages, our solutions help clients improve customer satisfaction, increase revenue generation opportunities, and obtain greater cost efficiencies overall.

香港电讯专业客服（HKT Teleservices）是一家专注于提供语音和非语音客户服务、技术支持、销售、客户维护及相关服务的首屈一指的业务流程外包（BPO）供应商。我们经营一个24小时全天候、多渠道的全球客户联络中心网络，站点遍布美国、中国内地、中国香港、菲律宾及巴拿马。

我们能提供英语、西班牙语、普通话、粤语和许多其他亚洲语言的多语言解决方案。我们用语言为您筑就业务，意味着我们有能力帮助您与全球半数以上的人口之间架构起流畅的多语言沟通。

我们的愿景是成为领先的客户管理服务供应商——为跨国企业客户提供创新的定制化解决方案。

我们的业务模式能灵活满足客户需求，把握每次联络客户的商机。每年我们管理着超过8,000万现有及潜在客户的沟通与联络，服务语言达15种之多，我们的解决方案能帮助客户提升用户满意度、增加业务收入、扩大商机，并获取更大的成本效益。