Your Custom Signs 3.17

713 Rogers Street
Peterborough, ON K9H 1Y4
Canada

About Your Custom Signs

Contact Details & Working Hours

Details

→All of our signs are one of a kind. No two will ever be exactly the same.

THE DETAILS

→100% handmade by us, Elyse & Patrick. Made in our shop located in Peterborough, ON Canada.

→All of our signs are hand-painted on 100% Canadian Pine Wood. Because of this, you may see some chips, cracks, holes and knots in the wood. YCS believes this adds to the character of your sign, and makes each one completely unique.

SHIPMENT + DELIVERY

→Your sign will be made and shipped to you within 2 weeks of purchase.
Please check current turnaround times in our “Announcement” section on our main page.
https://www.etsy.com/ca/shop/YourCustomSigns

→Orders within Canada: shipping speeds are 5-7 business days. International (US) shipping speeds are 7-10 days. Please keep this in mind when you place your order.

→All shipments *usually* include a tracking number and delivery confirmation sent to your email from Etsy.
For any other info regarding shipping, please follow this link: www.etsy.com/shop/YourCustomSigns#policies
*Often for international orders: we cannot get a tracking number for you. But will update you when the item has shipped and it's expected arrival date.

→Are you local ?
If you're in Peterborough, Ontario or surrounding area and would like to pickup your items, use the code: PTBOSHIP , at checkout, to avoid shipping charges. This means you are responsible for pickup when your item(s) is ready.

RETURNS & EXCHANGES

→I don't accept returns, exchanges, or cancellations, AT ANY TIME. These are all handmade and we spend a lot of time making these for you.
But please contact us if you have any problems with your order.

For any other info regarding returns and exchanges, please follow this link: www.etsy.com/shop/YourCustomSigns#policies


OTHER INFORMATION

→Note from the Maker:
These are all handmade and common in most signs to have some imperfections. Every piece of wood is different, some have knots, some more rustic looking, some have scuff marks or small imperfections, but that's what makes them unique. Wood can sometimes absorb the stain differently. We guarantee that we use the same stain colour shown in photos, on every board unless otherwise specified. You won't ever get a sign that we don't think isn't 100% for you! They are all individually made by us and not mass-produced. Please remember this when ordering. Being 100% hand made, no two will ever be alike. We love being able create these beautiful pieces for you.


→If you'd like to make this a custom order, just send us a message and we can make that happen for you! We can go any size and the font styles are endless.


Follow & Say Hello:
Facebook: facebook.com/YourCustomSigns
Instagram: instagram.com/yourcustomsigns
Twitter: @YourCustomSignz
Pinterest: www.pinterest.com/yourcustoms9046/