Panaroma Computer 3.39

Panaroma Computer is one of the leading Information Technology and IT Products Distribution Company in Bangladesh since 2004 providing IT products and services to the small, medium and large companies from consultancy, hardware distribution to the software development with international standard infrastructure setup and highly skilled human resources across the department.

We are one of the PARTNERS of HP products in Bangladesh as well as in the region since 2004 for total range of HP, Canon, Samsung products from computing to the printing solution.

We provide end-to-end business solutions from hardware products distribution and services to the Billing Master software solution that leverage technology.

We also provide solutions for a dynamic environment where business and technology strategies converge.

Panaroma Computer approach focuses on new ways of business combining IT innovation and adoption while also leveraging an organization's current IT assets. Working with any size of corporations and new generation technology companies to build new products and services and to implement prudent business and technology strategies in today's dynamic digital environment. To provide premier customer service, Panaroma Computer has its own branches and customer network across the country includes its international standard Head Office and Service Center in Dhaka which provides customer a world class standard sales and service facility access.

Panaroma Computer's professional and trained staffs are quick to respond client pre-sales and post sales inquire and remain at client service until their full satisfaction. Regardless of the product and service value, we take every client more personally to study and assess their individual needs and deliver right products and services with maximum value with reasonable cost.

Our Vision:

We measure our success by customer satisfaction and we remain committed to provide highest level of customer service standard to the corporate and individual clients. Our corporate culture and staff’s professional handling will ensure total customer satisfaction and peace of mind Panaroma Computer believes in “Total Customer Intimacy and Loyalty”

Our vision is to become a regional IT Solution Provider and in view of that, Panaroma Computer is engaged in research and analysis to produce globally compatible world class IT products that includes Panaroma PC, Software products for small to the large companies.

Our Mission:

Every single day we are engaged to deliver high quality, applied IT solution and spend time research to deliver quality products and services to the individuals, businesses and for life. We accomplish this through:

• Our Experience

• Our Expertise

• Our Research and Analysis

• Our Technical Personnel

• Our Professionalism

• Our Corporate Structure

Our Innovative Ideas and Methods:

# Capabilities:

Panaroma Computer is uniquely capable to fulfill the maximum requirements of any IT solution from hardware, complex computing solution, pre-sales consultancy and after sales services, product training, and large scale software development.

The elements in Panaroma IT solution providing model includes following:

• Strategic Visioning: Panaroma Computer believes that the strategic visioning is not a one time dealings or sales but an on-going process. To align with its market and strengthen the company against its competition, the company constantly reviews its visioning the company’s strategy, both business & technology.

• Business Process Redesign and Re-engineering: This is an approach to reinvent cross-functional process, jobs, structures and controls of an enterprise with a distinct emphasis on satisfying customer needs. Process redesign examines opportunities for innovation through application of appropriate enabling information technology solution.

• Continuous Process Improvement: This mainly focuses on improving cooperative group works. While CPI does emphasize the involvement of the individual, the primary focus is on getting groups to share work processes differently.

• Development of Information Technology: Panaroma Computer has dedicated development and research department under which hardware and software experts are constantly engaged with research and analysis to develop and maintain the new technology plans, architecture and systems to support and enable the business process change.

# HR Strength:

Panaroma Computer has a strong Human Resource with approximately 50 personnel working in our various departments and branches that include:

- Technical and Services Department

- Marketing and Sales Department

- Software Development Department

- Finance and Accounts Department

- Delivery, and Logistics Department

- HR & Admin Department

Each of our staffs are being recruited under the company HR policy and have gone through extensive internal training under the consultants. Each of every department’s work process are being maintained standard and corporate structure. Every staffs is carry company name brand and dedicated to the customer service. Under our company policy any staffs found in misleading or in ill treatment with customers faces disciplinary actions by the company management.

# Management:

A high skilled management team does manage company affairs and operational activities. All large deals and projects are managed and controlled by a strong team in different department. The management is being supported by a combination of well groomed and skilled IT, administration, finance, service support and marketing staff members.

# Hardware Solutions

Panaroma Computer has started its hardware business since 2004 when the overall IT market was at preliminary stage. Over the years Panaroma Computer has developed efficient and robust distribution model under which company is serving many corporate companies who relies on Panaroma Computer services.

At present Panaroma Computer carries broad range of hardware products that includes Personal Computer, Laptop, Inkjet and Laser Printers, Imaging and Scanning Products.

In Bangladesh IT industry, Panaroma Computer is a brand name that stands for its goodwill, reliability, product quality and dedicated customer service.

Company has yearly turnover of Tk. 50 to 60 crore from sales and service revenue and it is growing at the ratio of 20% each year.

# Software Solutions:

Panaroma Computer software division established with the objective of providing world class software products to the small, medium and large business with affordable price. Company has experienced software professionals who are able do the research, analysis and develop business applications for various platforms.

Address:

# IDB Branch:

Shop # SR-238, 2nd Floor, BCS Computer City, Agargaon, Sher-e-Bangla Nagar, Dhaka-1207

# Corporate Office:

SR-1214, Level # 12, ECS Computer City, Multiplan Centre, New Elephant Road, Dhaka-1205.

# Showroom:

Shop # SR-809, Level # 8, ECS Computer City, Multiplan Centre, New Elephant Road, Dhaka-1205