Impact Community Services 3.68

IMPACT's Facebook usage

a. Instructions to Use this Page
To use this page and to contact IMPACT directly, you can privately message us by clicking on the “message” button on the page. The message button is located under the cover photo on the right hand side, next to the ‘Like’ button.

Please note: In order for us to communicate with you via this channel, you are required to first send a message to the page. This is because Facebook does not allow pages to contact people first via the messaging service on the page. Once a page has received a message from you it can message you back as many times as needed.

You are not required to ‘Like’ the page, however if you want to stay up to date with IMPACT’s timeline, you will not see this in your newsfeed unless you do. Please note if you ‘Like’ the page, this is visible to others, including your friends.

Once you have messaged the page, you can expect a reply during business hours, within 24 hours of your message being sent.
Please note the messages you send to this Facebook page can be viewed by IMPACT management and staff, and are not only visible to your case worker.

IMPACT does not encourage you to become Facebook friends with your IMPACT Case Worker on their personal Social Media (including their personal Facebook profile) and both parties should not communicate work matters through their personal profiles or in any way other than via the page messaging service explained above.

b. Terms of Use
This Facebook page is used as a communication tool between IMPACT, our clients, business and community, and clients via the private messaging service.
Clients must abide by Facebook’s Terms and Statement of Rights and Responsibilities while accessing this page.

Email - We will not add any details from your email to a mailing list and we will not disclose these details to third parties unless permitted or required by law. Our Internet Service Provider monitors email traffic for system trouble shooting and maintenance purposes only. Your email may be forwarded on to various departmental officers to action, unless your email specifically does not consent to this.
Security - This site does not provide open access facilities for securely transmitting information across the Internet. You are advised that there can be risks with transmitting information across the Internet. This site may contain links to other web sites over which we have no influence regarding either content or compliance with privacy principles
This page is not intended for Emergency help or assistance in any form.
If you require emergency assistance please contact

www.suicidecallbackservice.org.au
https://www.lifeline.org.au/Get-Help/Online-Services/crisis-chat


COPYRIGHT
Information or material from this site may be used for the purposes of private study, research, criticism or review, as permitted under the Copyright Act 1968 and may only be reproduced as permitted under the Copyright Act. Any permitted reproduction made must acknowledge the IMPACT Community Service source of any selected passage, extract, diagram or other information or material reproduced. Any reproduction made of the information or material must include a copy of the original copyright and disclaimer notices as set out here. You are not permitted to re-transmit, distribute or commercialise the information or material without seeking prior written approval from IMPACT. You may not use IMPACT Community Services to sell a product or service, or to increase traffic to your website for commercial reasons, such as advertising sales.
IMPACT Community Services’s Disclaimer, Privacy and Copyright statements can be found on our website http://www.impact.org.au/disclaimer