We work to achieve safe, quality, timely healthcare for all Australians, supported by accessible health information and systems.
We do this by:
-advocating for appropriate and equitable healthcare
- undertaking consumer-based research and developing a strong consumer knowledge base
- identifying key issues in safety and quality of health services for consumers
- raising the health literacy of consumers, health professionals and stakeholders
- providing a strong national voice for health consumers and supporting consumer participation in health policy and program decision making