Australia Post for Business 4.09

If you have an enquiry about a parcel, etc, then please contact our customer care team on our general Facebook page: https://www.facebook.com/australiapost or here: http://contactus.auspost.com.au/

On Facebook, Australia Post only collects, uses and stores your personal information that relates to providing information in response to your queries. Without this information, Australia Post will be unable to look into your query. Your personal information may also be disclosed to third party service providers to facilitate this process. Your personal information is managed in accordance with Australia Post’s Privacy Policy. This sets out how you may seek access to and correction of your personal information and how to make complaints. A copy is available at auspost.com.au/privacy. Australia Post may only disclose the information provided by you if required or authorised by law, or in accordance with our Privacy Policy. Please refer to the Privacy Policy or contact the Privacy Contact Officer, Australia Post, GPO Box 1777, Melbourne, Vic 3000 for any privacy related queries.

We want to keep our Facebook page an open forum where you can talk freely to us and each other, but remember we’re also a family-friendly organisation representing the whole of Australia. We ask you to keep the below points in mind when engaging with us, otherwise we may remove your post:

- Be respectful
- Keep it clean
- Keep it relevant (eg no spam)
- Share personal information via private message only
- Adhere to Facebook's Terms of Service: https://www.facebook.com/legal/terms.

For further assistance please visit auspost.com.au 131318 or your local Australia Post outlet.